Click and Collect
Please wait for our telephone call saying your order is ready to pick up before coming to collect it.
Click & Collect Terms and Conditions
Click & Collect lets you make an order online and then collect it from one of our stores.
Occasionally we'll need an extra day to get your order to you.
If we've run out of an item you've ordered in our warehouse we can still get it to you from another location but we may need extra time. If this happens we'll contact you as soon as we get your order.
Delays to your collection time
The majority of in stock orders will be ready to collect by 2pm the next day but unforeseen problems such as bad weather can delay us. Please wait for our telephone call saying your order’s ready to pick up before coming to collect it.
Just shop online as usual. When you go to the online checkout, choose Click & Collect. When your order arrives in the store, we will call you to let you know it’s ready to be collected.
The majority of orders are ready by 2pm the day after ordering but please wait for your phone call just in case.
When you come to pick up your order, please bring:
- The email order confirmation– as a print-out or on your phone, tablet or laptop.
- The bank card you paid with and some photo ID. If you paid with an American Express card, please also bring it.