Samsung Lifestyle TV Cash Back

12. Claims may only be submitted between thirty (30) to sixty (60) days after the Participant’s purchase of the relevant Promotion Product (the “Claim Period”). This means the Claim Period runs from 15th August 2025 and the final date of the Claim Period for purchases made on the last day of the Promotion Period (5th August 2025) is no later than 23:59 (BST) on the 4th October 2025. Claims received after the close of the Claim Period will not be eligible for any Reward. Notwithstanding the foregoing, in the event of late delivery by the Participating Retailer of either the Promotion Product or Soundbar which prevents the Participant from obtaining the serial number(s) to complete a Claim, the Participant is advised to contact the Promoter’s customer service team (under the details listed in Condition 15 below), to request an extension link to complete their Claim after the Claim Period has
expired.

13. Individual Participants registered at the same residential address are entitled to submit a maximum of four (4) Claims, with each Claim corresponding to the purchase of one (1) Promotion Product. Company Participants are subject to a maximum of ten (10) Claims corresponding to the purchase of the same
number of Promotion Products. There is a maximum of one (1) Reward per Promotion Product purchased in all cases.

14. Participants will be sent an email to confirm their Claim has been received by the Promoter instantly upon entry of a Claim. Providing that the Claim is found to be valid in accordance with these Promotion Terms, Participants will be sent an email within seven (7) days to confirm whether their Claim has been
successful and validated (“Claim Validation”).

15. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team by email at lifestyledoublecashback@samsungoffers.claims or by phone on 0330 236 9394 within seven (7) days of a Claim being submitted.

16. If a Claim is deemed to have been submitted incorrectly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and SMS, then the Claim shall be marked as invalid, and the Participant will no longer be eligible to receive the Reward.

17. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

18. The Reward will be paid by bank transfer within thirty (30) days of Claim Validation to the bankaccount provided by the Participant during the Claim process.

19. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Promotion Terms.

20. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims, including, without limitation, to require further verification as to proof of purchase, as well as the identity, age and other relevant details of a Participant. In the event your information is linked to fraudulent claims or abuse of terms and conditions on previous promotions, you will be unable to participate in this Promotion, and your Claim will be rejected.

21. If a Participant returns or cancels the delivery of a Promotion Product before submitting a Claim, the Participant must not make a Claim. If a Participant returns or cancels the delivery of a Promotion Product after submitting a Claim, the Claim will be invalidated, and the Participant must cancel the Claim immediately by calling the contact number in Condition 15 above. The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned, or the order cancelled and by submitting a Claim, the Participant provides consent to the Promoter to do so.
Privacy and Data Protection

22. The Promoter’s use of any personal information submitted by the Participant shall be limited to communications about the Promotion and for managing the redemption process. The Participant hereby consents to its personal information being used for this purpose and confirms that it agrees
with the Promoter’s privacy policy available at: www.samsung.com/uk/info/privacy.html. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.

23. Other than as set out in these Terms and Conditions, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any other purpose, nor shall they be passed to any third party.

General

24. The Promoter shall not be liable for any interruption to the Promotion, whether due to force majeure or other factors beyond the Promoter’s control.

25. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.

26. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claims; (c) any computer or communications related malfunctions or
failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

27. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in these Promotion Terms as being included.

28. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of the Promoter’s negligence.

29. The Promotion is governed by the laws of England and Wales.